What is effective communication? Effective communication means that your ideas and concepts are being heard and people are acting upon them. When it comes to defining effective communication, it also means you are able to listen, understand, and take action on what other people say. Effective communication is about more than just exchanging information. It's about understanding the emotion and intentions behind the information. As well as being able to clearly convey a message, you need to also listen in a way that gains the full meaning of what's being said and makes the other person feel heard and understood. Effective communication sounds like it should be instinctive. But all too often, when we try to communicate with others something goes astray. We say one thing, the other person hears something else, and misunderstandings, frustration, and conflicts ensue. For many of us, communicating more clearly and effectively requires learning some important skills. Lea...